To initiate a Cash ISA transfer from Prosper, all requests must be submitted via email. Please note that we currently only support full transfers.
We do not accept physical transfer forms sent to our postal address. Any requests received by post will not be processed.
How to submit a transfer request
Please send all Cash ISA transfer requests to transfers@prosper.co.uk
Your email should include:
Completed transfer request/form/Letter of Authority (LOA)
Customer’s full name
Correct Cash ISA reference
Payment details
Letter of Authority
Cash ISA reference format
It is essential that the correct Cash ISA reference is used.
The standard format is ISAxxxxx (e.g. ISA123AB or ISA12A3B)
“ISA” followed by 5 characters (letters and/or numbers)
This reference is unique to the customer’s Cash ISA
Please note:
Any other account identifiers (e.g. wallet IDs or internal account numbers) will not be accepted
Transfers submitted with incorrect references may be rejected or delayed
Important notes
We process transfers manually and send funds via Faster Payments
Please ensure payment details are included where required
All communication regarding transfers must be conducted via email
If you have any questions, please contact us at transfers@prosper.co.uk.